In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
- Cancellation Requests must be made at least four business days prior to the expiry of delivery schedule of the project.
- In case any client is not completely satisfied with our services we can provide a refund with in 30 days from the start date of the Project. The final refund will be made after deducting the Service Tax and the Hourly charges for the work completed by us.
- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of PayPal payment refund will be made to the same PayPal account.
- The approval for refund will be provided within a maximum of 7 working days from the date of request raised.
- All refunds will be paid on or before the expiry of 14 working days from the time of approval of refund request by Acute It Solutions.
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